The business was working to improve its security posture and protect its data. Introducing Office 365 (now Microsoft 365) was part of that effort, and multi-factor authentication came with it.
What I did
Introduced Office 365 as the business's cloud productivity platform.
Connected on-premises Active Directory identities to Azure AD, the prerequisite for Azure MFA.
Designed the MFA method: each user registers a text-capable phone for one-time codes, with a secondary email as backup.